We are committed to providing you with top-notch products and ensuring your satisfaction. We understand that sometimes things might not go as planned. Please follow our return policy guidelines to make your experience with us as smooth as a well-executed double play.
Inspection Upon Delivery: Please inspect your order immediately upon delivery. If you notice any issues, discrepancies, or damage, contact us right away. We aim for league-leading quality assurance, but we're here to make things right in the rare event that something goes amiss.
Defective, Damaged, or Incorrect Items: If you receive a defective or damaged bat weight, or if you happen to get the wrong item, reach out to us right away. We're committed to resolving the issue promptly and ensuring your satisfaction.
Eligibility for Return: To be eligible for a return, your bat weight must be unused and in the same condition that you received it. It should also be in the original packaging. We kindly ask for a receipt or proof of purchase to complete the return process. Returns must be made within 30-days of purchase.
Return Procedure: Returns should be sent to: Total Baller Sports, PO Box 478 Dallas Center, Iowa 50063
Refund Process: Once we receive your returned item, our team will inspect it and notify you of the status of your refund. If the return is approved, we will initiate a refund to your original method of payment.
Timing: Please note that the time it takes for the refund to reach your account may vary, depending on your payment provider.
Contact Us: To initiate a return or report an issue, please have your order number handy and email us at support@thebattingdonut.com
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